The Working Week 49: The Boss Whisperer, Laura Crawshaw
If you manage someone who is abrasive, work with someone who is abrasive or – most likely – find yourself working for someone who is abrasive, this week’s Working Week is a must-listen.
Wayne is joined by The Boss Whisperer™” and author of Taming The Abrasive Manager: How To End Unnecessary Roughness In The Workplace, Dr Laura Crawshaw, whose mission is to help abrasive bosses to rein in their aggressive workplace behaviors.
With most of us likely to work for someone who is blind to the harm caused by his or her management style, Laura explains why abrasive managers resort to interpersonal aggression with coworkers, why they deny their destructive impact and what individuals and organizations can do to effectively get these bosses to back off and behave in a civilized manner.
As she also tells Wayne, abrasive bosses tend to be blind to the wounds they inflict because they lack the ability to read other’s emotions. But, she insists, they can be reined in and their behavior can be modified.
