The Working Week 38: Bob Selden on Employee Engagement
This week, Wayne talks to roving Australian author, coach and educator, Bob Selden, about employee engagement and why smart employers realise that loyalty is a two-way street.
Bob is Bob Selden is head of the Australian National Learning Institute and author of a new book, What To Do When You Become The Boss.
As we all become increasingly concerned about the disengagement gap, Bob argues that many organisations are suffering from a widely-held fallacy that paying people more salary and perks will gain their loyalty, when all it does is gain is their compliance.
But equally, despite the obvious impact an ineffective manager has on an organisation’s profitability, many still pay little attention to training and supporting supervisors and managers, particularly in their first managerial role.
